Hold insurance the industry accountable

By Kelsey Condon

As climate-fueled disasters escalate, insurers are getting richer while leaving Americans in the lurch. Citing climate- related losses, many insurance companies are exorbitantly in­flating rates, refusing to renew policies, and delaying, denying, or underpaying claims.

The latest of many examples is Los Angeles, where wildfires devoured over 40,000 acres and left thousands unhoused and unemployed.

Many families were dropped by their insurers or struggled to find affordable options be­fore the fires. Some turned to the state’s coverage plan, which costs more and covers less. But despite years of profitability from dumping the riskiest poli­cies onto the overburdened state plan, insurers are already de­manding rate hikes to squeeze more profit from consumers.

It’s a story Americans in other parts of the country know all too well.

After Hurricanes Laura and Ida devastated Louisiana in 2020 and 2021, claims lan­guished for months or years. Families were often forced to sue to receive insurance com­pensation.

Following Hurricane Ian in 2022, Floridians’ payouts were drastically reduced from what insurers initially promised. Six months later, tens of thousands of claims were still open. And two years later, 25 percent had been closed without payment.

In Hawaii, insurance compa­nies held up the 2023 Lahaina wildfire settlement for a year and a half before providing com­pensation.

These issues aren’t exclusive to coastal or wildfire-prone states. Homeowners in Iowa, for example, struggled for two years to resolve insurance claims following a destructive 2020 derecho.

Delays and underpayments can result in significant finan­cial hardship and emotional strain. Families face out-of-pocket expenses for temporary housing, repairs, and second­ary damage (like mold growth). These can increase debt and lower credit scores, ultimately making mortgage and other routine obligations more diffi­cult or even impossible to meet.

Raising premiums likewise exacerbates burdens on both homeowners and renters and increases mortgage delinquency rates. These impacts are worse for Black, Latin American, Na­tive American, and lower-in­come households of all races, as exposed recently in hard-hit Black neighborhoods around Los Angeles.

The insurance industry isn’t just stiffing homeowners with claim denials and rate hikes. It’s also financing the driving force behind these disasters themselves.

By continuing to underwrite and invest billions of dollars in fossil fuel projects — knowing full well that growing climate risks are making homes un­insurable — insurers actively contribute to the disasters they later refuse to cover.

Insurers market themselves as “good neighbors” or assure homeowners they’re “in good hands.” But they accumulate wealth and pay dividends to shareholders with money gen­erated by the premiums paid by working people — who don’t get a refund when there aren’t disasters.

This is a feature, not a bug. The system is working as de­signed by and for the industry.

Our elected officials let this crisis fester by failing to hold in­surers accountable. The indus­try’s model of profiting in good times and walking away in bad cannot stand. Insurance should be a safeguard for families, not a gamble where the house al­ways wins.

At a minimum, this means: enforcing and assisting home­owners in fair, fast claims han­dling; stopping extreme premi­um hikes, especially after disas­ters; and preventing companies from holding states hostage or fleeing the market following a disaster.

It also means phasing out and blocking the expansion of investments in fossil fuels; re­quiring investments in (and premium discounts for) climate mitigation to protect our hous­ing stock, especially affordable housing (which includes afford­able insurance).

Finally, it means exploring a national disaster insurance backstop to stabilize coverage — and rejecting attempts to force working people to bail out insurers.

Policymakers have a choice: continue prioritizing corporate profits over people — or finally stand up for homeowners who have played by the rules, paid their premiums, and somehow still ended up holding the bag.

Kelsey Condon is Policy Counsel for Climate Finance at Americans for Financial Reform Education Fund, where they work to address systemic climate-related financial risk in the banking and insurance sectors. This op-ed was distrib­uted by OtherWords.org.

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